Extra funding, new clinic hours and more frontline help for those doing it tough
With hundreds of people in Frankston experiencing homelessness last year, and rates of mental health challenges, family violence, and drug-related harm above the state average, Frankston City Council is stepping up efforts to reach those in need.
Council has announced a major boost to outreach programs across the city, including new funding for street chaplaincy services and an expansion of the Monash University Social Work Clinic, which operates out of Frankston Library.
Growing need sparks expanded services
According to the Council’s latest Health and Wellbeing Profile, nearly 800 people were recorded as homeless in the city last year — a figure local agencies say is likely to rise as cost-of-living pressures mount.
In response, the Monash Social Work Clinic will now operate three days a week at Frankston Library and open a second site at Carrum Downs Library in early 2026. The clinic offers free, confidential support ranging from counselling and housing applications to advocacy and referrals.
The Council has also provided a $12,000 boost to the Frankston Life Street Chaplaincy Program, which sees trained volunteers walking the streets of the CBD to assist people in distress — often at night or on weekends when other services are closed.
Trained volunteers, working alongside Pastor Mark Whitby from Frankston Life Community Inc, provide everything from water and blankets to first-aid and connections to housing, health and social services.
“No one left behind”
Mayor Kris Bolam said the expanded programs were designed to meet people where they are — not just in offices or agencies.
“Our vision is to move Frankston City forward, but we must ensure no one is left behind,” Cr Bolam said.
“We’re determined to break the cycle of disadvantage by tackling its root causes, not just its symptoms. Lasting, compassionate solutions are the foundation of community wellbeing and safety.”
Cr David Asker, who has long advocated for stronger community outreach, said the investment was about ensuring help is accessible.
“We know many in our community are doing it tough. Help isn’t always easy to find, which is why we’re investing in programs that reach people where and when they need it most.”
Expanding the safety net
Alongside these initiatives, Council has distributed targeted grants to several community organisations, including Peninsula Health, Street Peace, Headspace Frankston, Peninsula Christian Care, and Mums Supporting Families in Need. Each group plays a role in tackling different aspects of vulnerability — from youth support and family violence to homelessness prevention and free meal programs.
Pastor Whitby said the street chaplaincy program has been a lifeline for those who fall through the cracks.
“By building trust, offering practical help and a listening ear, we can reach people who might otherwise go unseen,” he said.
“It’s about compassion in action and making our city safer for everyone.”
Practical help, human connection
Since opening last year, the Monash clinic has already assisted more than 225 people with social-work support delivered by postgraduate students under supervision from qualified practitioners.
The program’s expansion into Carrum Downs aims to make support easier to access for residents across the city, particularly those facing barriers to traditional services.
“It’s not just about responding to crisis,” Cr Bolam said. “It’s about creating stability, connection and dignity for those doing it tough.”
Residents can access the Monash University Social Work Clinic at Frankston Library from Tuesday to Thursday or by appointment. The Carrum Downs site is expected to open early next year.
For more details, visit frankston.vic.gov.au.
